Crown Boiler Company
Crown Boiler Company Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Crown Boiler Company has 2.4 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great support staff, Great unit.
Cons: Great unit simple and gets job done.Recent recommendations regarding this business are as follows: "Great unit", "Get a crown broiler u won't be sorry", "Crown broiler are great units", "Crown boiler has a great support team!", "Don't buy a crown boiler".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Crown Boiler Company has 2.4 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great support staff, Great unit.
Cons: Great unit simple and gets job done.Recent recommendations regarding this business are as follows: "Great unit", "Get a crown broiler u won't be sorry", "Crown broiler are great units", "Crown boiler has a great support team!", "Don't buy a crown boiler".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
I recently had a crown awr140bnt boiler hot water installed on a old gravity system with large mains
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResidential boiler troubleshooting
- Great unit
- Great unit simple and gets job done
User's recommendation: Crown broiler are great units
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Queens, New YorkResidential boiler troubleshooting
User's recommendation: Great unit
Residential boiler troubleshooting
User's recommendation: Get a crown broiler u won't be sorry
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaI haven't had this boiler that long at all and the whole internal parts rusted out
User's recommendation: Don't buy a crown boiler
There's no heat and the boiler is working
- Great support staff
User's recommendation: Crown boiler has a great support team!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible product terrible boiler
We had a combi installed in 10/2021. From day one the PRV blew and we have had 4 separate companies come out and try and solve why the boiler PRV would blow and the challenges with firing.
Velocity Boiler suggested removing a series of safeties to override the system. The unit sounds like a cannon goes off every-time it fires and struggles to successfully light.
We have had multiple companies walk out of the house after trying to communicate with Velocity after their tech support could not help solve the issue.
They won't warranty the product and now we are without heat and hot water and out another $12-15k for a new combi
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo service available.
Preferred solution: Question answered.
User's recommendation: Shop elsewhere
Question on water tank replace
Im in a terribly embarrassing and frustrating situation. My husband died in May I have a very old crown boiler and indirect water heater.
The water heater is leaking everywhere I had to go bankrupt and I cant replace it I dont even know how to. I was calling to see if theres any programs assisting me in a new system I would provide feedback or research anything thats necessary in the woman at the front desk was very rude told me no we dont have anything and then transferred me to technical support. Like Im not embarrassed enough to try to reach out for some assistance from crown boiler and helping me. I understand youre not in the business to give away free equipment.
But if she couldve had some compassion and let me speak to somebody regarding help.
I would give your company a negative rating based on my experience my one and only first experience. If anybody wants to call me my number 607-644-**** my name is Sandy Conklin
User's recommendation: 0-Interesting the front desk clerk who answers the phone answers a very serious pride destroying question and it’s rude about it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Kingston, New YorkDisappointed with Crown oil-fired boiler Serial No. TWB100
Boiler not working
User's recommendation: No body pick up phone.very bad communication
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad product
Preferred solution: Full refund
User's recommendation: Don’t buy. Not worth it.
No heat
User's recommendation: Call Bob!
Boiler issues
User's recommendation: Would have to leave a voice message & wait for a call back.
Blocked flue inlet code
Preferred solution: reset buton for flue
Boiler not working
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are the mentioned boilers on this review page all gas fired?